Privacy Policy

Last updated: September 2025

At Rive, operated by EFINGEN TECHNOLOGIES PRIVATE LIMITED, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our financial services platform.

Company Information

Legal Name: EFINGEN TECHNOLOGIES PRIVATE LIMITED

Brand Name: Rive

Registered Address: No.11(407/52), 28th C Cross, 11th Main Rd, 4th Block, Jayanagar, Bengaluru, Karnataka 560011, India

1. Information We Collect

We collect the following types of information:

  • Personal information (name, email, phone number)
  • Financial information for transactions
  • Device and usage information
  • Location data (with your consent)
  • Communication preferences

2. How We Use Your Information

Your information is used to:

  • Process payments and transactions
  • Provide customer support
  • Improve our services
  • Send important updates and notifications
  • Comply with legal requirements

3. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal and financial information. Your payment information is processed through secure, PCI-compliant payment gateways.

4. Information Sharing

We may share your information with:

  • Service providers and payment processors
  • Legal authorities when required by law
  • Business partners for specific services you request

We never sell your personal information to third parties for marketing purposes.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations. Transaction records may be kept for regulatory compliance purposes as required by financial authorities.

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through our app or website. Your continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Company: EFINGEN TECHNOLOGIES PRIVATE LIMITED

Email: privacy@rive.money

Phone: +91 (755) 025-0062

Address: No.11(407/52), 28th C Cross, 11th Main Rd, 4th Block, Jayanagar, Bengaluru, Karnataka 560011, India